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AI LEAD REACTIVATION

Old enquiries.
Fresh interest.
Booked calls.

Turn a quiet lead database into useful sales conversations. MangoTeq reconnects with past enquiries through AI-powered SMS, qualifies renewed interest and helps book calls for your team.

Built around your audience, qualification criteria and sales process.

M
A second chance to connectLead reactivation · illustrative example
PREVIOUS ENQUIRY · 6 MONTHS AGO
Hi Alex, you enquired with us a while back. Is this still something you’re considering?
Actually yes. The timing wasn’t right before.
Of course. Would a quick call with the team this week be helpful?
Thursday afternoon would work.
We have 2pm or 3:30pm on Thursday. Which suits you?
2pm please.
You’re booked for Thursday at 2pm. Your confirmation is on its way. Speak then!
✓ ADDED TO YOUR TEAM’S CALENDAR
THU
Follow-up call with Alex2:00–2:30pm · UK time

Reactivated lead · Conversation context included

RECONNECT · QUALIFY · HAND OVERYour team focuses on the next conversation.

START WITH THE LEADS YOU ALREADY HAVE

The enquiry went quiet.
The opportunity might not have.

Lead reactivation means reconnecting with people who previously enquired but never became customers. MangoTeq uses AI-powered SMS conversations to find out whether their circumstances have changed, qualify renewed interest and help arrange the next conversation.

01 / PAST ENQUIRIES

“Not right now.”

People who showed interest but weren’t ready to take the next step.

02 / STALLED FOLLOW-UP

“We lost touch.”

Conversations that stopped when priorities changed or the follow-up ran out.

03 / UNBOOKED CALLS

“We never spoke.”

Relevant enquiries that never reached a useful conversation with your team.

Best suited to businesses with an existing enquiry database, a relevant offer and a sales team ready to follow up. We review the audience and contact preferences before launch.

FROM OLD ENQUIRY TO NEXT STEP

A conversation with purpose.
A handover with context.

01

Agree the campaign

Choose the lead segment, offer and qualification questions. We agree the message, contact preferences and handover process with you before outreach begins.

Your audience · Your brand’s voice
02

Find renewed interest

SMS opens the conversation. AI follows up on replies using the agreed approach, helping establish what the prospect wants and whether the timing is right.

Two-way replies · Agreed qualification
03

Connect with your team

Interested prospects move to the agreed next step: a booked call or a handover. Your team receives the conversation context so they can pick up where it left off.

Booked calls · Informed follow-up

YOUR TEAM TAKES IT FROM HERE

Less digging.
More useful conversations.

A reply is the start. The value is knowing who is interested, why they replied and what should happen next.

We review your CRM and calendar setup before launch and agree how information will move between systems. Your sales team stays responsible for the relationship, advice and sale.

MEASURE WHAT HAPPENS NEXT

Know what your
database produces.

We agree success measures before launch: responses, qualified conversations and booked calls. Where your team shares sales outcomes, those can help assess the campaign’s commercial value.

RepliesQualified conversationsBooked calls

Results depend on your data, audience, offer and sales follow-up. We don’t promise a fixed response rate or number of sales.

BEFORE WE START

Your database.
Your questions.

How old can the leads be?

There is no single cut-off that suits every business. We review when people enquired, what they asked about, the quality of the contact details and whether outreach is appropriate. Age alone doesn’t tell us whether a lead is a good fit.

Is this a bulk SMS blast?

The goal is a two-way conversation. An initial message checks for interest, and subsequent replies help establish the right next step using the approach agreed for your campaign.

Can we keep using our current CRM?

We review your CRM, data access and team workflow first. Any integration or data transfer is agreed before launch. We don’t assume every CRM connects in the same way.

Who decides what counts as a qualified lead?

You do, with us. We agree the relevant questions and qualification criteria before launch, along with when to book a call or hand the conversation to a person.

How are opt-outs handled?

We agree how contact preferences, opt-outs and suppression lists will be handled before launching. Contacts who have opted out should be excluded from further campaign outreach.

What does lead reactivation cost?

Pricing depends on the campaign scope, database, setup and follow-up requirements. Book a demo so we can review your situation and put together a clear proposal.

LET’S LOOK AT YOUR DATABASE

They enquired once.
Let’s find out what’s next.

See how lead reactivation could fit your sales process.

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